Cars on a bridge in New England

At the Scene of an Accident

Even minor accidents can shake up the most experienced of drivers. After you have moved to a safe location and, if necessary, contacted emergency services, try to remain calm while gathering the following information. Having it will help settle your claim and protect you from potential insurance fraud.

Write This Down

  • Names, phone numbers and addresses of all drivers, passengers, and witnesses.
  • Apparent injuries of anyone involved.
  • Emergency service responder information, including the police department, fire department, ambulance company, officer name, officer phone number and report number.
  • License information, license plate numbers and vehicle descriptions of all involved drivers.
  • The accident location, including the road name, address, mile marker or exit number.

Take These Photos

  • The accident scene, including road conditions, skid marks, debris in the roadway and vehicle positions.
  • Damage to all vehicles and property.
  • The four corners and license plates of each vehicle involved (regardless of damage)

When you are ready to report your claim, do so online or by giving us a call, 24 hours a day, seven days a week. We’ll work to resolve your claim quickly and fairly. If you don't have a regular mechanic, Plymouth Rock can help you find a repair shop online.

If you have additional questions about what to do at the scene of an accident, please contact us to speak with a representative.