A claims adjuster taking a closer look at the damage on the car in a lot with other damaged cars

Plymouth Rock Claim Assistance

If you need to report a claim, you may do so online or click on your state for contact information:

Dealing with damage to your car or home can be a stressful experience — working with your insurance company shouldn't be. If you need insurance claim assistance, give us a call and one of our claim specialists will guide you through the process with personal care and attention. We’re here for you 24/7. Learn more about our claim assistance services below.

Track a Claim

You can expect that your claim will be resolved as quickly as possible and you’ll have several easy ways to track your claim status. If this is your first time submitting an insurance claim, click on your state above to find out what to expect.

Find Claim Forms

You may need certain forms to provide important information about your claim. If you can’t find the form you’re looking for or have questions, give us a call — we’re always happy to help.

Our Claim Services

Let us manage the process of repairing your car after an accident with our Door to Door Valet Claim  Service® — we’ll even arrange a rental car for customers with rental coverage. If you prefer to handle repairs yourself, you can have one of our Crashbusters® vans meet you almost anywhere, and in many cases, get a check on the spot.

Severe Weather Events

Plymouth Rock believes being proactive is the best policy. Read about our resources and preparedness tips for severe weather and other possible disasters.

Repairing Your Car

Not sure where to get your car repaired? Use Plymouth Rock’s Repair Shop Finder. You can also take advantage of our Door to Door Valet Claim Service®, and we’ll manage the repair process for you and arrange a rental car for those customers with rental coverage.

Submitting medical bills electronically (eBills)

Plymouth Rock has engaged the AccidentEDI Clearinghouse to handle our eBill platform.

They can be reached at 800-297-6909 or info@AccidentEDI.com
To set up direct billing: https://secure.icompedi.com/Register/Register.aspx.
For general inquiries: http://www.accidentedi.com/plymouthrock

Preventing Fraud

Insurance fraud is a widespread epidemic that contributes to increased costs. To put it another way, insurance fraud committed by others costs honest people money. Learn how to protect yourself, recognize common scams and help fight fraud.

Claim FAQs

Find answers to common questions about claims.

Some discounts, coverages, payment plans, features and benefits are not available in all states and companies.

If you need any additional insurance claims assistance, please visit our Contact Us page.