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Customer
Service

Customer
Service

When’s the last time your insurance company gave you the service and attention you deserve? Plymouth Rock’s superior service will leave you saying “wow!” after every call. We’ll take care of your insurance needs, start to finish, giving you extra time to focus on more important matters.

Manage Your Policy

Your time is valuable, so we designed our Manage Your Policy online account access with you in mind. Access these great benefits*, anytime, anywhere:
  • View policy documents
  • Request an ID card or view proof of insurance
  • Sign up for eDocuments
  • Report and track claims
  • Make a payment
  • Enroll in Electronic Funds Transfer (EFT)
  • Update policy information including your pay plan, address, drivers and mortgage company

Returning users can log in here.

Contact Us

At Plymouth Rock, our insurance experts are real people with real voices — not automated bots. Need to get in touch with us directly? We’d love to hear from you. Contact us.

Pledge of Assurance

Unlike the big national insurance companies, at Plymouth Rock we believe every customer should be treated like an actual person — not just a policy number. Our Pledge of Assurance® is our commitment to you that we’ll always do the right thing.

Find an Agent

Choosing the right insurance can be complicated, but we work closely with a network of agents who can help you navigate the insurance process. These local licensed experts will take the time to understand you, your family and your coverage needs so you can make the right choices.