Claims Services

Claims Services

Dealing with damage to your car, home or bike can be a real headache. But Plymouth Rock’s industry-leading claim services* make the claim process as fast, streamlined and stress free as possible

Auto Claim Services

Our auto claim services will have you back on the road in no time. Get repairs from one of our 100% Guaranteed Repair Shops and we'll guarantee the work for as long as you own or lease your car. Eliminate the need to schedule a claims inspection and receive your estimate within hours with CarPics® Photo Appraisals. Or, take advantage of Crashbusters® Mobile Claim Service, and have a representative meet you to appraise the damage at the time and place of your choice. When you use CarPicsSM or Crashbusters®, in many cases, you’ll get paid that very same day.** You may also choose to let us pick up your car and handle the entire repair process through Door to Door Valet Claim Service®.

Commercial Auto Claim Services

Our business is to keep your business running with our convenient commercial auto claim services. One of our Crashbusters® vans can come to your business or any other location that’s good for you, and may be able to issue a payment on the spot.** Or, if you’d like us to handle the repair process for you, our Door to Door Valet Claim Service® will have your car or light truck delivered to the repair shop and then returned to you once repairs are complete.

Home Claim Services

Whether you rent or own, our hassle-free home claim services will help you get back in your home and back to normal as soon as possible. You can count on one of our friendly, qualified claim representatives to begin the settlement process as soon as you file your claim. And our expert adjusters will work tirelessly to resolve your home claim — at no additional cost — so you won’t have to wait for a third-party loss report.

Motorcycle Claim Services

Our motorcycle claim services were designed to have you back on your bike before you know it. Have your motorcycle fixed at one of our 100% Guaranteed Repair Shops, and we'll guarantee the work for as long as you own or lease it. Snap and submit photos of the damage right from your smartphone using our handy Photo Appraisal Tool, and get your estimate within hours. You may even get paid that very same day.** Or, have one of our Crashbusters® vans meet you at a time and place that’s convenient for you, oftentimes, issuing you a check on the spot.**

Learn More About Reporting a Claim

Even if it’s your first time reporting an insurance claim, you can rest assured that we’re here to help. Visit our claims assistance page for everything you need regarding auto claims, commercial auto claims, home claims and motorcycle claims, as well as reporting or tracking a claim. Have additional questions about Plymouth Rock’s claim services? Read our Claims FAQs or contact us to speak with a representative.

*Some discounts, coverages, payment plans, features and benefits are not available in all states and companies.

**Certain restrictions apply.