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Plymouth Rock's Response to the Severe Weather in Central and Western MA

Boston, Mass. – June 12, 2011 – In response to this week’s severe weather and tornadoes in central and western Massachusetts, Plymouth Rock Assurance Corporation is taking the following steps to help customers in the region:

  • The company is diverting a large number of its Crashbusters® mobile appraisers to the affected areas to expedite claim processing.
  • Crashbusters appraisers and their distinctive vans travel wherever customers may need them – to homes, offices or anywhere in Massachusetts or Connecticut that is convenient for customers – to inspect damaged vehicles and, in most cases, issue a check on the spot.
  • To help customers get their damaged vehicles repaired quickly, Plymouth Rock appraisers will be available throughout the weekend to inspect damage and manage extra claim volume promptly.
  • The company will open a temporary “Drive-In” appraisal center, staffed by our Crashbusters appraisers, to provide an additional level of service to our customers. Customers can bring their cars for immediate assessment and appraisal to the parking lot at the following location:

1252 Elm Street West Springfield, MA

Hours of operation: 7am-7pm
Dates: Friday, Saturday and Sunday, June 3rd-5th

Customers who need to file a claim should call Plymouth Rock Claim Services at 888-324-1620. Representatives are available 24 hours a day.

About Plymouth Rock Assurance Corporation

Headquartered in Boston, Massachusetts, Plymouth Rock Assurance Corporation is the flagship carrier of The Plymouth Rock group of companies, which together write and manage over $1 billion in auto and homeowner’s insurance throughout the Northeast. Plymouth Rock’s industry-leading service innovations include its Savings Pass, an exclusive, first-of-its-kind program of hundreds of dollars in retail discounts; its Crashbusters® vans, the nation’s first complete mobile automobile claim service; its Door to Door Valet Claim Service that offers vehicle pick-up, delivery and guaranteed auto repairs; and its True Service® Pledge, an industry-leading written commitment to service excellence. Plymouth Rock auto insurance policies can be purchased through independent agents

Get your free quote online or find a local agent and if you’d like additional information you can visit our contact us page or call 855-993-4470.