Regional Insurer Earns National Recognition for Customer Experience
BOSTON – Feb. 17, 2026 – Plymouth Rock Assurance, a leading auto and home insurance provider in the Northeast, has been included in Forbes’ America’s Best Insurance Companies 2026. This award, presented in collaboration with Statista, the world-leading statistics portal and industry ranking provider, recognizes the company’s steadfast commitment to excellence and its ongoing focus on delivering exceptional customer experiences.
The recognition highlights Plymouth Rock Assurance’s ability to deliver first-class customer service. This marks the second consecutive year the company has been recognized on the Forbes list for its Renters and Homeowners offerings, based on independent consumer feedback.
The America’s Best Insurance Companies 2026 ranking was determined based on an independent survey of over 18,000 consumers across the nation. Participants evaluated the insurance companies that have insured them in the last three years on six different subdimensions: Advice, Customer Service, Price/Performance, Transparency, Digital Services, and Damage/Benefit Service.
In addition, participants had to rate their insurance companies regarding satisfaction, loyalty, and overall recommendation. The recommendations and ratings were converted into score values and aggregated towards a final score across five insurance types: Auto, Homeowners, Renters, Permanent Life, and Term Life. The full list of award winners can be viewed on https://www.forbes.com/lists/best-insurance-companies.
“Plymouth Rock Assurance is honored to be recognized on Forbes’ America’s Best Insurance Companies 2026 list for the second year in a row,” said Bill Martin, President and CEO of Plymouth Rock Home Assurance Corporation. “As a regional insurer, being recognized at the national level is especially meaningful and reflects the trust our customers place in us across the Northeast. For nearly four decades, we have focused on delivering high-quality service through a personal, community-based approach, and this recognition underscores the dedication of our employees and our continued commitment to serving our customers and agents with care.”
More information about Plymouth Rock Assurance is available at www.plymouthrock.com.
About Plymouth Rock
Plymouth Rock was established to offer its customers a higher level of service and a more innovative set of products and features than they would expect from an insurance company. Plymouth Rock’s innovative approach puts customers’ convenience and satisfaction first, giving them the choice to do business the way they want – online, using a mobile device, by phone or with one of Plymouth Rock’s agents. Plymouth Rock Assurance® and Plymouth Rock® are brand names and service marks used by separate underwriting, managed insurance, and management companies that offer property and casualty insurance in multiple states pursuant to licensing arrangements. Taken together, the companies write and manage $2.4 billion in auto and home insurance premiums across Connecticut, Massachusetts, New Hampshire, New Jersey, New York and Pennsylvania.
Each underwriting and managed insurance company is a separate legal entity that is financially responsible only for its own insurance products. Actual coverage is subject to the language of the policy as issued. You can learn more about us by visiting https://www.plymouthrock.com.
Media Contact:
Kevin Long
Plymouth Rock
[email protected]