First Class Roadside Assistance


Being stranded on the road can be scary. At Plymouth Rock Assurance, we’re there for you when you need us most. We’ll take the worry out of a flat tire, dead battery or being locked out of your vehicle. Through our First Class Roadside Assistance, we’re there for you any time of the day or night, anywhere in the United States, for any car on your policy. If you're a Teachers' Insurance customer call 888-676-5449 for assistance today; if you're a Plymouth Rock customer with roadside assistance call 855-513-5174.

Our complimentary First Class Roadside Assistance service includes:


If your car is disabled, it will be towed to the closest dealer or authorized repair facility of your choice within 25 miles with no out of pocket expense.

Flat Tire

Professional representatives will come to your location to replace the flat tire with your spare.

Locked Out Service

If you need help opening your doors or need a locksmith, a representative will come to assist you.

Emergency Fluid Delivery*

We will deliver water, oil, up to two gallons of gas, and other emergency fluids to you to get your car back on the road.

Battery Service

Have a dead battery? Our program covers you for emergency jump-starts.

Concierge Service**

Our special Concierge Service helps you get through the hassle of a breakdown, 24/7. We will be glad to contact your spouse or your workplace, help you find a nearby hotel room, rental car or an ATM, and even help coordinate other travel arrangements so you can save time and keep moving.

Please read further information about getting more money for your classroom through fundraising opportunities and take a look at helpful links. Take a look at our preferred partner program and our resources page to learn more about insurance.

Get your free quote through Teachers’ Insurance online or call 844-232-2728, and if you have any questions about First Class Roadside Assistance you can call 888-676-5449*** or Contact Us today!

*Roadside assistance is provided by Quest Towing Services (QTS). Water and up to two gallons of gas are provided free of charge. Other fluids provided at additional cost. If your car is disabled, it will be towed to the closest dealer or authorized repair facility of your choice within 25 miles, or to the nearest dealer or qualified service center outside of 25 miles, with no out-of-pocket expense. A $75 limit applies to reimbursements for roadside assistance services that were not obtained by contacting QTS. There is a six (6) time usage limit per policy per year of all roadside services. If a service call is not canceled before the service provider is on their way, or the policyholder is not present when the service provider arrives, it will count towards their usage limit even if no service is provided.

**Customer is solely responsible for payment directly to the service provider for any fees for accommodations arranged by Concierge Services. Features outlined are free with all auto insurance policies underwritten by Teachers Auto Insurance Company of New Jersey.

***Plymouth Rock customers should call 855-513-5174 for roadside assistance.