Overhead view of three customer service representatives in front of their computers at a long desk

Customer Service — Plymouth Rock Assurance

When’s the last time your insurance company gave you the service and attention you deserve? With Plymouth Rock Assurance, you’ll experience customer service that leaves you saying “wow!” after every call.

Plymouth Rock’s superior service gives you extra time to spend on more important things in your life by taking care of your insurance needs, start to finish. We understand that your time is valuable. That's why we work hard to deliver speedy and easy-to-use services.

To us, customer service begins with personal attention, which means:

  • Our independent agents can provide thoughtful advice on your auto or home insurance needs.
  • Our friendly Customer Service Representatives are available to answer your questions — just contact us.
  • You can report a claim 24/7.
  • Manage your policy online or download our mobile app. View policy information, make payments, report an accident, track claims and more from your computer or smartphone.
  • Sign Up for EFT: Have your monthly payments automatically withdrawn from your checking or savings account.
  • View customer testimonials: See what our customers have to say about their experience with us.
  • Visit our FAQs: We’ve compiled a list of frequently asked questions so you can find the information that you need quickly and easily.
  • Read our Pledge of Assurance®: If we ever fall short of our standards, in our opinion or yours, we'll make a donation to a select charity of your choice.

If you have any additional questions for customer service visit our Contact Us page and reach out to us today.