New York Claim Center

We are here to help! You can report an auto claim online or by calling 844-208-1933.

Auto Claim

If you have been involved in an auto accident, be sure to follow these important steps to help you stay safe.

Unfamiliar with our claims process? Here’s what you can expect. Rest assured - we’ll be there for you every step of the way until your claim has been completely resolved.

If you’d like to keep track of your auto claim’s status, you can do so online or through our smartphone app. If this is your first time logging in to your Plymouth Rock online account, you will need your policy number to register.

Home, Condo & Renters Claims

In the event of damage to your home, first make sure your family is safe. Then, report your claim to us and if possible, make sure your property is secure from further damage. Read more about how to deal with damage to your home.

If you need any additional information not found in the Claim Center, please Contact Us. 

Insurance in New York is underwritten by Plymouth Rock Assurance Preferred Corporation (PRAPC), Plymouth Rock Assurance Corporation of New York, Palisades Insurance Company and Palisades Property and Casualty Insurance Company. PRAPC is also administrative servicer for 21st Century Advantage Insurance Company and 21st Century North America Insurance Company.