New York Claim Center

We are here to help! You can report an auto claim online or by calling 844-208-1933.

Auto Claim

If you have been involved in an auto accident, be sure to follow these important steps to help you stay safe.

Unfamiliar with our claims process? Here’s what you can expect. Rest assured - we’ll be there for you every step of the way until your claim has been completely resolved.

If you’d like to keep track of your auto claim’s status, you can do so online or through our smartphone app. If this is your first time logging in to your Plymouth Rock online account, you will need your policy number to register.

If you need any additional information not found in the Claim Center, please Contact Us. If you have questions regarding an auto claim being handled by 21st Century, please call them directly at 888-244-6163.


New York auto insurance is underwritten by Plymouth Rock Assurance Preferred Corporation (PRAPC) and MAPFRE Insurance Company of New York. PRAPC is also administrative servicer for 21st Century Advantage Insurance Company and 21st Century North America Insurance Company.