Plymouth Rock Benefits and Services

Every insurance company says they offer you great benefits. But, Plymouth Rock actually follows through. Our industry-leading, customer-first programs provide you with services you’ll want to use! And, as a Plymouth Rock personal auto customer, you’ll have the opportunity for exclusive access to some of the hottest sports teams and entertainment on the East Coast.

Here’s just some of what Plymouth Rock customers get (in addition to reliable insurance and superior customer care).

Get Home Safe®

Too tired to drive? Have an extra glass of wine at dinner? Make the safe choice – take a taxi or rideshare home and send us the bill. See the details.

Manage Your Policy Online

Save time with mobile friendly account access. Enroll in electronic funds transfer to automate bill payment; update your personal information; report and track claims; view policy information; or sign up for eDocuments. Check out the Plymouth Rock mobile app for access on-the-go.

Door to Door Valet Claim Service®

We can help take the stress out of car repairs! We’ll handle the repair process for you, from start to finish. We can even arrange a rental vehicle if you carry rental coverage. Learn more.

Crashbusters® Mobile Claim Service

Our vans will come to you to appraise damage to your vehicle and, in many cases, we will write you a check on the spot!1 Read more.

Exclusive Benefits2

We bring you opportunities that no other insurance company can offer you. Our Massachusetts, Connecticut and New Hampshire auto insurance customers can have access to a unique fan experience with the New England Patriots Official Auto Insurance Program. Our New Jersey auto insurance customers get exclusive and behind-the-scenes access to Prudential Center and the New Jersey Devils.

Rewards for Loyal Customers

Customers who have had a continuously active, 36-consecutive month relationship3 with us are rewarded with extra coverages at no additional cost! You’ll receive things like mobile device replacement, additional rental coverage, pet injury coverage and more!

24/7 Claim Reporting

Whether it’s noon or the middle of the night, you can report your claim online, right from your smartphone or computer, in just a few easy steps. You can also call a dedicated claims specialist at 800-437-3535.


Make a payment quickly, conveniently and securely from any device. Just head to to get started.

Pledge of Assurance®

If we ever fall short of our standards, in our opinion or yours, we’ll make a $25 contribution to your choice of a select group of charities. Find out more.

1 May be subject to availability.
2 Certain fees apply.
3 Only Prime 2.0 customers are eligible for loyalty rewards.


You can save money on vehicle repairs and maintenance by enrolling in the Plymouth Rock Garage powered by CarAdvise. Those who use the app see an average of 25% off retail prices and average annual savings of 40% on specific routine maintenance services.