Auto and Home Insurance FAQs for Prudential Customers

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Auto and Home Insurance FAQs for Prudential Customers

+ Do Prudential Financial Professionals only sell auto insurance from Plymouth Rock Assurance?
+ How can I find a Prudential office near me?
+ Do I have to make an office visit to use a Prudential Financial Professional?
+ Does it cost me anything extra to use a Prudential Financial Professional?
+ What other services do most financial professionals provide?
+ My policy says High Point Insurance - I thought I had Plymouth Rock Assurance?
+ How can I get replacement ID cards?
+ What is Plymouth Rock's NJ company code?

Do Prudential Financial Professionals only sell auto insurance from Plymouth Rock Assurance?

Prudential Financial Professionals in New Jersey provide a wide range of insurance and investment products and services. In New Jersey, Prudential has an exclusive relationship to provide auto insurance for NJ drivers through Plymouth Rock Assurance.

How can I find a Prudential office near me?

We've made it easy to find a Prudential office near you. Just click here, choose your county and all of the Prudential offices in your area will appear in alphabetical order by last name.

Do I have to make an office visit to use a Prudential Financial Professional?

No, but they're always happy to see you! Your Prudential Financial Professional can work with you over the phone, and you can even visit their web page to get a quote online. Find your local Prudential Financial Professional to get your quote.

Does it cost me anything extra to use a Prudential Financial Professional?

No! Your Prudential Financial Professional's knowledge and experience come at no extra charge to you. Your Prudential Financial Professional can help you get an auto insurance policy that fits your needs (along with many other products and services).

What other services do Prudential Financial Professionals provide?

Many Prudential Financial Professionals offer a range of insurance and investment products and services. Find your local Prudential Financial Professional to find out what is offered.

My policy says High Point - I thought I had Plymouth Rock Assurance?

You're right on both counts. The Plymouth Rock Assurance brand name refers to a group of companies that do business in several states. High Point is the name of the company that actually issues your insurance policy (what we in the industry call an "underwriting company") - it's one of the companies under the Plymouth Rock umbrella.

What is Plymouth Rock's NJ company code?

If you've searched the NJ Motor Vehicle Commission site for "Plymouth Rock," you may already know Plymouth Rock doesn't have a specific NJ insurance company code. However, the companies under the Plymouth Rock umbrella do. Many of the documents you've received from Plymouth Rock have the name of your underwriting company on them.

If you have an auto insurance policy purchased through a Prudential Financial Professional in New Jersey, your code will likely be one of two codes:

  • 411 - High Point Property and Casualty Insurance Company
  • 413 - High Point Safety and Insurance Company.

Here are the codes for other Plymouth Rock policies in NJ:

  • 017 - Palisades Insurance Company
  • 963 - Palisades Safety and Insurance Association
  • 632 - Teachers Auto Insurance Company of New Jersey

How can I get replacement ID cards?

In just a few minutes, you can request replacement insurance ID cards on Plymouth Rock's website.

Your proof of insurance will be available immediately and your official replacement ID card will be mailed the next business day. Here's how you can access a copy for your information:

  1. Log into "Manage Your Policy."
  2. Then, look to the right-hand "What would you like to do today?" menu and click the "Request ID Cards & Proof of Insurance" link.
  3. You may be prompted to select the policy term for which you would like new cards. Make your selection.
  4. Click the "View/Print" button.

That's it! A temporary insurance card will display that you can then print, email or save. Your new permanent card will be delivered as quickly as a standard letter in the mail.

A Note For New Jersey Customers

Because of state fraud-prevention laws, only Plymouth Rock can issue your permanent ID cards. Please do not print and use the insurance ID card found online with your policy documents - only the permanent ID cards will satisfy anti-fraud paper standards and be considered valid proof of insurance. Attempts to use the temporary ID card to establish proof of insurance may result in a citation.