YUBI Program Customer Agreement

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I have read and agree to the Terms and Conditions & Privacy Policy and I Consent to Conduct Business Electronically.

In order to calculate an accurate premium and make insurance eligibility decisions we obtain different types of public records and geographic data from independent third-party data providers. Such data includes, but is not limited to, information regarding year built, square footage, building material, number of stories, age of roof, and assessed value and will be displayed for the applicant to review and either confirm or correct any inaccuracies.

By clicking the "Agree & Get Quote" button below, I am agreeing to receive calls and/or emails from Plymouth Rock and its agents to market insurance products at the contact information I provide. I understand that my agreement to receive these calls and/or emails is not required to purchase any goods or services.

First Name Required
Last Name Required
Invalid address. Ex: 123 Main St, York, PA 17403
Date of Birth Required You must be at least 18 years old to purchase insurance. Please enter a valid date of birth (mm/dd/yyyy)

I have read and agree to the Terms and Conditions & Privacy Policy and I Consent to Conduct Business Electronically.

In order to calculate an accurate premium and make insurance eligibility decisions we obtain different types of public records and geographic data from independent third-party data providers. Such data includes, but is not limited to, information regarding year built, square footage, building material, number of stories, age of roof, and assessed value and will be displayed for the applicant to review and either confirm or correct any inaccuracies.

By clicking the "Agree & Get Quote" button below, I am agreeing to receive calls and/or emails from Plymouth Rock and its agents to market insurance products at the contact information I provide. I understand that my agreement to receive these calls and/or emails is not required to purchase any goods or services.

YUBI Program Terms & Conditions

Effective on March 1, 2019

Binding Agreement

You have elected to participate in a Usage Based Insurance program (YUBI®) (hereinafter, “the YUBI Program”) offered by Plymouth Rock Assurance or Plymouth Rock (as defined at the end of this Agreement) (collectively, “Plymouth Rock”). Your enrollment and continued participation in the YUBI Program is expressly conditioned on your acceptance of the terms and conditions contained herein (the “Agreement”). By participating in the YUBI Program, you expressly consent to the terms of the Agreement. By entering into the Agreement, you are waiving or limiting certain legal rights as detailed herein, including, in the event of any dispute, your right to pursue claims in court.

The YUBI Program incorporates driving behavior and its relationship to risk characteristics. The YUBI mobile application will track and transmit driving data, including vehicle location and driving events such as GPS location, smooth driving (acceleration and braking), time of day, miles driven, and phone usage while a trip is in progress (limited to the fact that a phone call was received or initiated by the driver, the time the call began, and the time the call ended). Depending upon the data, you may be entitled to a continuation of your discount at renewal in your automobile insurance policy premium. By participating in the YUBI Program, you consent to the collection and transmission of the data. You also acknowledge and agree that your personal data may be collected, used and disclosed as otherwise detailed herein.

Through this Agreement, Plymouth Rock agrees to grant you, as an “Authorized User,” (i) a limited, non-transferable, non-exclusive, revocable license to use and/or access our telematics mobile application YUBI (“YUBI application”) and any related content contained in or provided in connection with the YUBI application (the “Content”) for the purposes of the YUBI Program. The YUBI application and the Content collectively are referred to in this Agreement as the “Service.

Plymouth Rock reserves the right to modify the terms and conditions of the Agreement at any time. Modifications to the Agreement can be reviewed by accessing the YUBI application or visiting http://plymouthrock.com/yubinjpa/agreement. Your continued participation in the YUBI Program constitutes your acceptance of any revisions to the Agreement.

The YUBI Program

The YUBI Program uses our YUBI telematics mobile application that allows for long-distance transmission of driving behavior. It is used for the collection and processing of vehicle usage data for insurance purposes. Plymouth Rock will analyze, benchmark and conduct research through the application. The mobile application is currently compatible with certain iPhone and Android devices containing supported operating systems and required hardware. Information will be collected unless you disable your GPS service through your mobile device settings, uninstall or pause the YUBI application or turn off your mobile device. Plymouth Rock uses a third-party service provider, acting on Plymouth Rock’s behalf, to collect your data through the application and transmit it to Plymouth Rock for the purposes described in this Agreement. Such service provider also may use such data, but only on an anonymous and/or aggregate basis, for its own research purposes and to provide the application and related services to third parties.

Your enrollment in the YUBI Program has triggered an SMS (text) message to be sent to you. After downloading and opening the YUBI application, you are required to accept the terms of this Agreement. If you do not accept the terms of this Agreement, you will be unable to use the application and your participation in the YUBI Program will cease, causing your YUBI Program discount to be removed retroactive to the effective date of the first term of your automobile insurance policy. TO RETAIN THE DISCOUNT, YOU MUST DOWNLOAD THE APPLICATION AND BEGIN LOGGING TRIPS WITHIN THIRTY (30) DAYS OF THE SALE DATE OF YOUR POLICY. OFFER EXPIRES AFTER THIRTY (30) DAYS.

Participation in the YUBI Program is contingent upon maintaining your Plymouth Rock auto insurance policy. A lapse in coverage in the first term of your policy will result in your termination from the YUBI Program, whereby your YUBI Program discount will be removed retroactive to the effective date of the first term of your policy, resulting in an increase in your premium.

Upon enrollment in the YUBI Program, you will receive a YUBI Program enrollment discount for each participating rated operator on your policy by downloading the YUBI application and complying with this Agreement.  The discount for each such rated operator will be applicable until the end of your current policy term. YOU AND EVERY PARTICIPATING RATED DRIVER MUST USE THE APPLICATION FOR AT LEAST 100 TRIPS AND DRIVE AT LEAST 1,000 MILES, OR USE THE APPLICATION FOR A MINIMUM OF 100 DAYS IN THE FIRST FOUR MONTHS OF YOUR POLICY TERM TO COMPLETE THE ASSESSMENT AND RETAIN A YUBI PROGRAM DISCOUNT IN FUTURE POLICY TERMS. If you are a passenger on an airplane, on a boat, subway, train, bus, or other vehicle, or if you are using another mode of transportation such as walking or cycling, you can edit the trip tag in the YUBI application to indicate you were not driving. Trips where you were not driving do not count towards the minimum driving criteria listed above.

Once the assessment period is complete for each participating rated operator, the enrollment discount for that operator will apply for the balance of your policy term. At renewal of your policy, the enrollment discount will be replaced by a discount of 5%, 10% or 15% based on the driving behavior of the applicable operator. Discounts are applied separately for each participating rated operator, based on that operator’s results from using the application. Drivers who do not meet the minimum driving criteria will not be entitled to any discount at renewal. During the assessment period you will have access to the YUBI application which will allow you to track actions or events. After the assessment period is complete, the YUBI application will remain available for your continued usage or you can uninstall it from your mobile device while still continuing to receive your determined discount. If you do not uninstall the YUBI application from your mobile device after the assessment period, Plymouth Rock will continue to have the ability to access your driving data.

YUBI Privacy Statement

Plymouth Rock is committed to safeguarding your nonpublic personal information. This section describes how Plymouth Rock collects and uses information you provide or that we obtain via the YUBI mobile application. It also describes the choices available to you regarding Plymouth Rock’s use of personal information and the steps you can take to access this information and to request that we correct or update it.

Plymouth Rock limits access to your nonpublic personal information to those persons who need it to perform their jobs and to provide services to you, and as may be required by law. We maintain physical, electronic and procedural safeguards to protect such information from unauthorized use or disclosure. However, given the nature of the technology used in the YUBI program, there is risk of interception. The YUBI program uses “telematics” (the long-distance transmission of driving behavior) to obtain information. “Perfect security” does not exist as there is always some risk in transmitting information electronically. As appropriate, we use security measures such as firewalls and encryption technology to protect your information. However, since no security system is absolutely impenetrable, we cannot guarantee the security of our databases or those of third-party providers nor can we guarantee that information you supply won’t be intercepted while being transmitted.

By submitting personal information through the YUBI application, you expressly recognize the foregoing risks and consent to the collection and processing of your personal information (including location data) in accordance with the Agreement.

1. Collection of Personal Information

We may collect the following personal information from you through the YUBI application:

  • Device information such as make, model, device ID
  • Unique identifiers such as user name
 

After you install the mobile application, we may collect the following information unless you disable global positioning system (GPS) services through your mobile device settings, force the YUBI application to close, or pause or uninstall the YUBI application:

  • Information such as GPS location, speed, direction, acceleration, time of day, and the length of any phone calls started or ended during a trip.
 

If you provide us feedback or contact us via email, we collect your name and email address as well as any other content included in the email.

2. Use of Personal Information

We use this information to:

  • Provide you with the YUBI application
  • Calculate trip scores and a driver score
  • Analyze, benchmark and conduct research on driver behavior
  • Send you administrative notifications, such as security or support advisories
  • Verify information on insurance policy applications and claim submissions
  • Respond to your questions and concerns
  • Improve the YUBI application
 

We may share anonymous data records from your personal information by excluding information (such as your name) that makes the data personally identifiable. This anonymous data is used for a variety of purposes, including analyzing driving patterns to mobile applications and comparing driver performance. The telematics service provider may, in its discretion, disclose anonymized data to third-party companies for their own business purposes.

3. Information Sharing

Except as expressly set forth in this Agreement, we do not sell, rent, trade, or otherwise share your personal information with third parties. We will share your personal information with third parties in the following circumstances:

  • Regardless of the choices you make regarding your personal information, we reserve the right to disclose your personal information as required by law (e.g., to comply with or defend against a subpoena, warrant, court order, or other legal process) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate or report fraud, and/or respond to a government request.
  • In the event that Plymouth Rock or its telematics service provider undertakes a business transition, such as a merger, acquisition, or sale of all or a portion of its assets to another company, Plymouth Rock or the telematics service provider may share your personal information with such company. You consent to the transfer of your personal information in connection with such business transitions.
  • Our telematics service provider may share your personal information with its third-party service providers who may use the personal information to provide services on behalf of the telematics service provider. Those services may include providing you with the services that we offer you through the YUBI application and facilitating creation of accounts. You expressly consent to the sharing of your personal information with our telematics service providers and its contractors for the sole purpose of providing the YUBI application to you.
 

4. Links to Other Websites

The YUBI application may, for your information and convenience, include links to other websites whose privacy practices may differ from those of Plymouth Rock. If you submit personal information to any of those websites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

5. Correcting Certain Information

If you believe that your trip information includes information for a trip during which you were a passenger, you may mark such trip as one for which you were not the driver through the YUBI application.

6. Access and Data Retention

We will retain your personal information until the end of the YUBI program. You may delete any information collected by the mobile application on your mobile device by uninstalling the mobile application; however, this will not affect any information that has been transmitted to the servers. If you request that we delete your information by contacting us at the email address set forth under “Contact Information,” we will delete your information, except that we may retain and use your information for legitimate business purposes or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Termination

Enrollment automatically terminates upon (i) failure to properly enroll or complete the assessment requirements; (ii) failure to accept the terms of this Agreement; (iii) any breach of the Agreement by the Authorized User; or (iv) any termination or expiration of Plymouth Rock’s relationship with Plymouth Rock’s third-party service provider. Upon termination or expiration of this Agreement for any reason, you shall immediately cease all further use of the YUBI application and delete any copies of the YUBI application in your possession or control.

License/Restrictions

You are granted a limited, non-transferable, non-exclusive, revocable license to use the Service solely for your personal, non-commercial use and for mobile applications, solely on mobile devices that you own or control.

You may not: (i) copy, decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Service, any updates, or any part thereof (except as and only to the extent that the foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open source components included with the YUBI application); (ii) attempt to gain unauthorized access to any of Plymouth Rock’s suppliers’, licensors’, distributors' and customers’ services, accounts, computer systems or networks associated with the Service; (iii) rent, resell, lease, lend, sublicense or otherwise attempt to transfer rights to the Service; (iv) block, disable, or otherwise affect any advertising, advertisement banner window, tabs, links to other sites and services, or other features that constitute an integral part of the Service; (v) incorporate, integrate or otherwise include all or any portion of any of the Service (including the communications protocols) into any software, program or product; (vi) use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use and enjoyment of it; (vii) use the Service in any way to transmit, directly or indirectly, any unsolicited bulk communications (such as e-mails, voice, photos, video, chat or instant messages); or (viii) assist or permit any third party to do any of the things described in this paragraph.

Unauthorized Use

You shall not use or permit third parties to use the Service in any way that (i) is fraudulent or violates applicable law, rule or regulation; (ii) interferes with or disrupts other network users, network services, or network equipment, including, but not limited to, spamming; (iii) results in the introduction of computer worms or viruses; (iv) involves the use of false identities; or (v) attempts to gain unauthorized entry or access to any servers or databases through which the applications are provided.

Intellectual Property Rights

The Service embodies valuable copyright, patent, trademark, trade secret, and other valuable intellectual property rights owned or licensed by Plymouth Rock’s licensors and is protected by laws of the United States and foreign countries. Plymouth Rock’s licensors (or their licensors) retain all right, title, or interest in all such proprietary rights or property, and you shall have no interest in any such rights or property other than the license granted under the Agreement.

Export

You acknowledge that the license and distribution of the Service may be subject to the export laws and regulations of the United States and other relevant local export laws and regulations. You will comply with all such applicable export laws and regulations. Without limiting the foregoing, you will not use the Service for any purpose prohibited by such laws, and will not, directly or indirectly, export, re-export, transfer or license the Service in a manner that does not comply with such laws.

Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided “as-is” and Plymouth Rock and its service providers disclaim all warranties, whether express, implied or statutory, including, without limitation, the warranties of fitness for a particular purpose, merchantability, non-infringement and title.

The Service may contain links to resources maintained by third parties over whom Plymouth Rock has no control. Plymouth Rock makes no representations or warranties as to the accuracy of, or any other aspect relating to those resources, and you acknowledge that Plymouth Rock shall not have any liability with respect to those resources.

Plymouth Rock is solely responsible for any claims made by you relating to the Service or your use and/or possession of the Service except to the extent arising from breach of the Agreement, violation of applicable laws or regulations, or recklessness, bad faith or intentional misconduct by Plymouth Rock’s service providers or their contractors.

Limitation of Liability

Your use of the Service is at your own risk and you assume full responsibility and risk of loss resulting from your usage, including but not limited to any damages or losses associated with personal injury, property damage, business interruption, loss of profit, and loss or corruption of Service or data.

To the maximum extent permitted by law, Plymouth Rock will not be liable for any indirect, special, incidental, consequential, punitive damages or any other damages whatsoever, whether in an action of contract, statute, tort (including negligence), or otherwise relating to the use of the Service or this Agreement. In no event will Plymouth Rock’s cumulative liability arising out of or relating to the Service or this Agreement exceed fifty dollars ($50).

The limitations of liability specified in this section shall be applicable not only to Plymouth Rock but also to each member of the Plymouth Rock network, as well as any “Supplier” (any software or device supplier or manufacturer; any mobile access provider, including any airtime service providers and telecommunications carriers; any distributor, merchant or record or seller of record of the Licensed Application; or any affiliate of the foregoing) and distributors of any of the foregoing, and any mobile access provider (including airtime service providers and telecommunication carriers).

This Agreement is between you and Plymouth Rock and not with any Supplier, and, except as may be otherwise expressed herein, no Supplier has any responsibility, obligation, or liability to you with respect to the Service. No Supplier shall be responsible for any claims by you or any third party relating to your possession and/or use of the Service, including (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection laws or similar legislation; and (iv) claims by any third party that the Service or your possession and use of the Service infringes the intellectual property rights of the third party. You and Plymouth Rock each acknowledge and agree that: (a) each applicable Supplier is a third-party beneficiary of this Agreement, and (b) upon your acceptance of this Agreement, each such Supplier will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.

Dispute Resolution

In the event of any dispute between you, any other rated driver on your policy, or any other party and Plymouth Rock or a Supplier in any way associated with this Agreement, you agree that, to the fullest extent allowed by law, any controversy or claim arising out of or related to this Agreement, or to any product or service provided under or in connection with this Agreement, will be settled by independent arbitration involving a single neutral arbitrator and administered by the American Arbitration Association (“AAA”) pursuant to AAA’s Consumer Arbitration Rules. Arbitration is not a court proceeding, and the rules of arbitration, which are available on the AAA website, differ from the rules of court. There is no judge or jury in an arbitration proceeding, an arbitrator cannot award relief in excess of what the Agreement provides, and the right to appeal an arbitrator’s decision is restricted. In all arbitrations, the arbitrator must give effect to applicable statutes of limitation. Except as may otherwise be provided in AAA’s Consumer Due Process Protocol, you understand and agree that, by entering into the Agreement, you are waiving your right to a trial in court, either with or without a jury.

You further agree that, even if applicable law permits class actions or class arbitrations, you expressly waive any right to pursue on a class basis any such controversy or claim against Plymouth Rock or any of its Suppliers, or any respective parent or subsidiary corporations, affiliates, officers, directors, employees, partners, agents, licensors, predecessors or successors. If multiple claims are joined in one action, some of which would not be subject to arbitration, the latter claims must be stayed until any claims in that action that are subject to arbitration have been resolved. If claims are asserted against multiple parties, some of which are not required to arbitrate, the claims subject to arbitration must be severed; however, you retain your right to file any claim against any regulatory agency.

In the event that the foregoing arbitration or other requirements do not apply, by application of relevant law or otherwise, you and Plymouth Rock each agree to waive, to the fullest extent allowed by law, any trial by jury and agree that a judge will decide any and all disputes. Notwithstanding the above, you also agree that Plymouth Rock shall be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction, should you violate the terms of this Agreement in a manner that requires immediate relief.

General Terms

You represent and warrant that you have adequate legal capacity to enter into this Agreement, that you will use the Service only for lawful purposes, and that you will not violate the rights of others or the terms of this Agreement.

You acknowledge you are responsible for (i) complying with any terms and conditions of any applicable mobile access provider, Internet service provider or other applicable third-party service required to access and use the Service, and (ii) paying all charges and obtaining all necessary permissions related thereto. You must notify your mobile access provider immediately if your mobile device is lost or stolen. Plymouth Rock is not responsible for any losses or other consequences if your account information (such as stored user IDs and passwords) becomes known to someone else.

You agree that this Agreement constitutes the full and complete agreement between you and Plymouth Rock with respect to the subject matter hereof and supersedes any oral and prior written agreements with respect to its subject matter. You also agree that if any term or condition of the Agreement is declared invalid or unenforceable, all other terms and conditions of the Agreement are still valid and enforceable.

Plymouth Rock may modify this Agreement from time to time, at its sole discretion, by posting notice of the change on the Service. Plymouth Rock may require you to provide consent to the amended Agreement in a specified manner before further use of the Service is permitted. If you do not agree to any change to the Agreement, you shall stop using the Service and this Agreement shall be terminated. Your continued use of the Service constitutes your acceptance of the changes.

This Agreement, and all rights and obligations arising from or otherwise relating to this Agreement, shall be governed by, construed in accordance with, and enforced under the laws (both substantive and procedural) of the state of New Jersey, USA (but specifically excluding the United Nations Convention on Contracts for the International Sale of Goods), without reference to principles of conflict of laws.

You may not assign or delegate any rights or obligations under the Agreement, and any such purported assignment or delegation shall be ineffective. Plymouth Rock may freely assign or delegate all rights and obligations under the Agreement, fully or partially, without notice to you. This Agreement shall be binding upon your and Plymouth Rock’s successors and permitted assigns.

Contact Information

All questions, complaints and claims with respect to the Service or this Agreement should be directed to:

Name: Plymouth Rock Management Company of New Jersey
Address: 581 Main Street, Suite #400, Woodbridge, NJ 07095
Contact: Sharon Zimon, Customer Solutions Supervisor
Telephone Number: (800) 437-5556
Email: [email protected]

Plymouth Rock Assurance or Plymouth Rock is defined as Shared Technology Services Group Inc. and its affiliates and insurance companies managed by its affiliates, listed below:

Plymouth Rock Management Company of New Jersey

Palisades Safety and Insurance Association
Palisades Insurance Company
Palisades Property and Casualty Insurance Company
High Point Preferred Insurance Company
High Point Safety and Insurance Company
High Point Property and Casualty Insurance Company
Twin Lights Insurance Company
Teachers Auto Insurance Company of New Jersey
Plymouth Rock Assurance Corporation
Bunker Hill Insurance Company
Bunker Hill Insurance Casualty Company
Bunker Hill Preferred Insurance Company
Bunker Hill Property Insurance Company
Bunker Hill Security Insurance Company
Pilgrim Insurance Company
Mt. Washington Assurance Corporation

©2021 Plymouth Rock Assurance. All Rights Reserved.

Plymouth Rock Assurance® and Plymouth Rock® are brand names and service marks used by separate underwriting, managed insurance, and management companies that offer property and casualty insurance in multiple states pursuant to licensing arrangements. In CT, insurance is underwritten by Plymouth Rock Assurance Corporation, Palisades Insurance Company, and Plymouth Rock Home Assurance Corporation. In NJ, insurance is underwritten by Palisades Safety and Insurance Association, Palisades Insurance Company, High Point Property and Casualty Insurance Company, High Point Preferred Insurance Company, Teachers Auto Insurance Company of New Jersey, Twin Lights Insurance Company, Rider Insurance Company, and Palisades Property and Casualty Insurance Company. In PA, insurance is underwritten by Palisades Insurance Company, High Point Preferred Insurance Company, Palisades Property and Casualty Insurance Company, and Rider Insurance Company. Each underwriting and managed insurance company is a separate legal entity that is financially responsible only for its own insurance products. Actual coverage is subject to the language of the policies as issued by each separate company. Some discounts, coverages, payment plans, features and benefits are not available in all states and companies.