AARP® Massachusetts Auto and Home Insurance Program from Plymouth Rock

Customers in the program can contact us using the information below.

To Manage Your Policy Online Click Here

Customer Service
Phone: 866-353-6292
Email: [email protected]

Claims Service
To Report a Claim Online Click Here

Report a claim 24/7:
Phone: 888‑324‑1620

For information about an existing claim:
Phone: 617-951-1000
Fax: 617-951-1624

Payment Address
Plymouth Rock Assurance
Payment Processing Center PO Box 55933
Boston, MA 02205-5933


© 2021 Plymouth Rock Assurance. All Rights Reserved.

Plymouth Rock pays royalty fees to AARP for the use of its intellectual property. These fees are used for the general purposes of AARP. AARP does not employ or endorse agents, producers or brokers. AARP and its affiliates are not insurers.

AARP membership is required for Program eligibility. Applicants are individually underwritten and some may not qualify for auto or home insurance from Plymouth Rock, based on driving history, property characteristics or other factors. Premiums will be based on verified information and the coverage choices and policy options that you select.

*Once you are insured through this Program for at least 60 days, you cannot be refused renewal as long as applicable premiums are paid when due, you maintain a good driving record and meet certain other requirements.

Plymouth Rock® and Plymouth Rock Assurance® are brand names and service marks used by separate companies that write and manage property and casualty insurance in multiple states. Auto insurance in Massachusetts is underwritten by Plymouth Rock Assurance Corporation. Home insurance in Massachusetts is underwritten by Plymouth Rock Home Assurance Corporation, Bunker Hill Insurance Casualty Company, Bunker Hill Preferred Insurance Company, Bunker Hill Property Insurance Company, and Bunker Hill Insurance Company. Each of these companies is financially responsible only for its own insurance products. Actual coverage is subject to the language of the policies as issued by each separate company. Some discounts, coverages, payment plans, features and benefits are not available in all states and companies.